We use the necessary technology and tools to cover and manage large call volumes, efficiently integrating the information with the highest quality standards and service level according to the requirements of your business.

We pretend to strengthen your business with guaranteed results that will allow better service to your clients and will promote your products or services, and the gathering of enriched knowledge about your potential markets or that of the competition.  

We have 8 centers with a total of 1,200 positions located in Asunción and Great Asunción and 50 positions on our site for contingencies. The 1500 operators are trained to do the various operations of the Call Center and have a structure direct supervision.

WE OFFER A VARIETY OF ALTERNATIVES

• Tailor made: We operate according to our Client requirements and needs.
• Full Outsourcing: All calls operating from our premises.
• Mixed Outsourcing: We operate Call center overflows from our premises.
• Internal Outsourcing: We operate the Client’s Call center.
• Specific Outsourcing: We absorb specific processes, such as selection and training of Call Center personnel.
• Modular Outsourcing: A section of our Call Center works from the Client’s premises.